Privacy Policy | Greg Lyons

This Privacy Policy explains how I, Gregory (“Greg”) Lyons, collect, use, and protect your personal information. I operate as a sole trader based in Canberra, ACT, Australia, and work with clients in Australia and internationally.

I collect personal information that you provide directly, such as your name, email address, phone number, and any messages or information shared in connection with coaching services. This may include information provided through scheduling tools such as Calendly, as well as coaching-related information you choose to share. I also collect limited technical data (such as IP address and website usage) through my website platform. Sensitive information is collected only with your consent.

I use your information to respond to enquiries, deliver coaching services, maintain professional records (including for ICF accreditation), improve my services, and meet legal and tax obligations. I do not sell your personal information.

I store information using secure providers including Wix, Calendly, VentraIP, and Microsoft. Reasonable steps are taken to protect your information from misuse, loss, or unauthorised access. Some providers may store or process data outside Australia (including the United States and other countries); by using my services, you acknowledge that your information may be disclosed overseas.

I retain personal information only as long as necessary to provide services, meet professional and legal obligations, and maintain appropriate records. When no longer required, information is deleted or de-identified where practicable.

You may request access to, correction of, or deletion of your personal information by contacting me via the Contact page. If not satisfied with my response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Where practicable, you may interact with me anonymously or using a pseudonym, although this may limit the services I can provide.

This website uses cookies and similar technologies to support functionality and understand usage. You can control cookies through your browser settings.

This website may include links to third-party sites; I am not responsible for their privacy practices.

This Privacy Policy is governed by the laws of the Australian Capital Territory and applicable Australian law. I may update this policy from time to time. The “Last updated” date will indicate the most recent revision.

For any questions or requests, please contact me via the Contact page